Data deletion

Vela Social is operated by VELA SOLUTIONS LTD. This page explains two different actions: disconnecting a connected social account, and requesting deletion of personal data Vela holds.

Disconnect a connected account

Disconnecting a social account is not a request to delete the personal data Vela holds about you.

You can disconnect a connected account from the Connectors area in Vela Social. Disconnecting stops Vela from using that connection and removes the active stored provider credential. Where the provider supports revocation, Vela also asks that provider to revoke the grant. Some providers only allow the credential to be removed inside Vela.

Request deletion of personal data held by Vela

To request deletion of personal data held by Vela Social, contact developer@solutionvela.co.uk. A signed-in person can also request deletion from the application, as described in the privacy notice. Include enough information for us to identify your Vela account or workspace. Do not send passwords, access tokens, or provider secrets.

We process a verified deletion request in accordance with the privacy notice. Deletion is not completed at the moment the request is sent. Some limited security, audit, legal, or backup records may remain for the retention periods described in that notice.